Returns & Exchanges
At Cycle Limited, we want you to ride with confidence, which is why we offer a 14-day return policy on all certified pre-owned and new bicycles. If your gear isn't the perfect fit for your cycling journey, we are here to help with a streamlined exchange or refund process.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Package Your Gear
Carefully pack your items in their original shipping box, ensuring all components, manuals, and accessories are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location for secure transport back to our facility.
Inspection and Refund
Once our expert technicians inspect the bicycle or gear for condition compliance, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing